Frequently Asked Questions

Only Duda Pros can have our widgets as they can only be installed on a Duda Pro account.Only Duda Pros can have our widgets as they can only be installed on a Duda Pro account.

Just fill in our widget order form and we will organize the installation for you.

Yes, just provide us a detailed description along with your sample layout. Can be a screenshot or reference site.

You can send your Duda Pro main account logins, or set up a Staff account for us with permission to Widget Builder. Some widgets also have their special requirements.

You can fill in the order form with your logins or contact us so we can setup an email address for you to send Staff access to.

Sadly, no. These widgets are a property of TheCamel and purchasing them only gives you the right to use them, not acquiring the item itself. Should any other accounts that is not connected to your main account want to use our widgets, they must get in touch with us to organize the installation (additional costs may occur).

Since our widget prices are already cost-effective as you can use it to all your sites and you just pay for it once, prices are fixed. No worries as we offer discounts for bulk orders and have occasional price discounts.

We do not process refunds. Upon ordering the widgets, we believe you have read the description and how it works for a site, and you were convinced that it is what you need. It also has content editor screenshots that will give you a preview of the settings.

Once installed, the widgets will be available at the Widgets tray, and you can drag the widget to where you want to place them.

Yes! Once a widget has been installed to your account you can use it for as many sites as you like just like a normal Duda widget. Of course, there are exceptions. Some of the advanced and requested widgets are specifically built for one site use only. On these cases, you can always ask us to customize it for re-use 😃 (additional costs may occur).

Yes, you can set the widgets to be usable for everyone, your staff or just you.

Widgets are non-transferrable but if is requested to be reinstalled to another dashboard, installation will be 50% of the original cost.